Introduction:

Welcome to Pigeonhole.com.au and thank you for shopping with us!

These Terms and Conditions govern the use of Pigeonhole.com.au ("the website") and the purchase of any goods from it. The website is operated and managed by Johann Kim t/as Pigeonhole ("Pigeonhole") (ABN 11 654 401 035)

If you need more assistance you can always contact our Customer Service team on +61 8 9221 0678 between 9.00am - 4:30pm AWST Monday to Friday (excluding public holidays), or email info@Pigeonhole.com.au

Acknowledgment and acceptance of Terms and Conditions 

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions"). Pigeonhole reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website, you acknowledge that you have read and understood these Terms and Conditions.

Limitation of Liability 

Any liability of Pigeonhole or it's Associates in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Pigeonhole be limited to:

1. 1. in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
2. 2. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

Disclaimer 

The information contained on the website is provided by Pigeonhole in good faith. To the best of Pigeonhole's knowledge, the information is accurate and current. However, Pigeonhole and its related employees, or consultants ("Pigeonhole's Associates") do not make any representation or warranty as to the accuracy or completeness of the information.

To the fullest extent permitted by applicable law, Pigeonhole disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Pigeonhole makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.

You expressly acknowledge and agree that Pigeonhole does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and Pigeonhole is therefore not liable for their opinions or their behavior, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.

You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", Pigeonhole will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website.

Applicable Law 

These Terms and Conditions are governed by the laws in force in Western Australia, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of WA, Australia and any courts, which may hear appeals from those courts.

Information Provided by You 

If you purchase goods and services from Pigeonhole.com.au or create an account with us, we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide Pigeonhole with current, complete and accurate customer information when asked to do so by the website or an employee of Pigeonhole.

Virus Warning 

All care is taken to ensure that Pigeonhole.com.au websites and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.

Accessing Your Information 

• Personal information provided by you can be viewed and changed by you if information provided is incorrect or out of date.
• Pigeonhole.com.au provides you with the following tools to manage your information, the tools will evolve as the Pigeonhole.com.au website evolves: 
• Your Account (To manage all personal details)
• If you need more assistance you can always contact our Customer Support team on +61 8 9221 0678 between 9.00am - 4:30pm AWST Monday to Friday (excluding public holidays), or email info@pigeonhole.com.au

Other Privacy information you should be aware of 

Sign out or close your browser once you have finished shopping within Pigeonhole.com. This is to ensure that others cannot access your personal information and correspondence.

If you share a computer with someone or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your computer.

• You are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet and Pigeonhole.com
• Further Privacy information can be obtained on the Australian Privacy Commissioner's Web Site
• If you need more assistance you can always contact our Customer Support team on +61 8 9221 0678 between 9.00am - 4:30pm AWST Monday to Friday (excluding public holidays), or email info@pigeonhole.com.au

Membership 

Pigeonhole.com.au accounts are non-transferable. You may update, edit or terminate your account at any time. You agree to maintain and update the information as supplied by yourself to ensure accuracy at all times.

As a Pigeonhole.com.au account holder, you are responsible for maintaining the confidentiality of your own membership account and password. You agree to take responsibility for all activities that occur under your account and password.

Product Information 

Prices of goods and services and delivery and other charges displayed on the Pigeonhole.com.au website are current at the time of display. These prices are subject to variation without notice.

You will be charged in Australian Dollars.

We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free.

Some products on Pigeonhole.com.au may not be immediately available for dispatch, due to circumstances beyond our control. However, where possible, we will advise you of any delay by advertising the release or campaign (sale) date accordingly. By submitting your order after being advised of such delays, you are accepting such timeframes into which the item/s will be shipped. If there are any changes in the release date to which you have previously accepted, we will contact you accordingly.

Placing and Accepting Orders 

Unless otherwise arranged, orders will not be dispatched until payment in full has been received and Pigeonhole.com.au is satisfied with the integrity of the order.

Without limiting the operation of any other Terms and Conditions herein, Pigeonhole.com.au is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.

Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

Cancellation by Us 

We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.

Cancellation by You 

If you need to cancel an order, please contact us immediately on +61 3 9412 3596. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion.

Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Returns and Exchanges.

Delivery 

It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

We will provide you with an estimated date for delivery of all parcels. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with Australia Post and TNT Couriers who we believe will always do their best to deliver products by the estimated delivery date.

Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery.

Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

Returns and Exchanges 

Pigeonhole.com.au will not exchange or refund goods unless they were damaged or faulty when purchased.

Goods Damaged or Faulty on Delivery 

Except where required by law, you must return damaged goods within 14 days of receipt. If a product is later deemed to be faulty, normal warranty conditions for that product apply.

In the event that you receive a defective or damaged product, we will refund the original product price and delivery via the original method of payment. Alternatively, if you request a replacement, we will dispatch your replacement item (subject to availability) once we receive the return, at our cost.

Please note that all products that are found to be non-defective will incur the delivery costs of returning the item to Pigeonhole.com.au.

Promotions and Competitions 

Other Terms and Conditions not listed herein and applying to Pigeonhole.com.au promotions and competitions are incorporated into these terms and conditions. Unless expressly stated, to the extent that the other Terms and Conditions are not incompatible with the Terms and Conditions herein, the other Terms and Conditions will be in addition to the terms & conditions herein. To the extent that the other Terms and Conditions are incompatible with the Terms and Conditions herein, the other Terms and Conditions shall prevail.

Should you object to any of these Terms and Conditions (including any subsequent amendments), you must immediately discontinue using this website.

Release and Indemnity 

You agree to waive any and all claims that you now have or may have in the future against Pigeonhole and Pigeonhole's Associates which relate to or are incidental to any transaction.

You further agree to indemnify and hold Pigeonhole and Pigeonhole's Associates harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity.